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CEO Matt Bromberg on Ending Unity’s ‘War’ Against Its Customers

roastbrief by roastbrief
March 31, 2025
in Agency
Reading Time: 2 mins read
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CEO Matt Bromberg on Ending Unity’s ‘War’ Against Its Customers
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In a rapidly evolving technology landscape, Unity Technologies has long been a dominant force in game development. However, in recent years, the company has faced criticism from developers over controversial pricing models and shifting business strategies. Enter Matt Bromberg, the newly appointed CEO, who is on a mission to rebuild trust and redefine Unity’s relationship with its customers.

A New Leadership Vision

Since stepping into his role, Bromberg has prioritized transparency and customer-centric policies. Recognizing that previous leadership decisions alienated the developer community, he has taken active steps to repair relationships. “We need to listen, learn, and ensure that our policies align with the needs of our customers,” Bromberg stated in a recent interview.

Addressing the Runtime Fee Controversy

One of the biggest points of contention has been Unity’s proposed runtime fee, which would have charged developers based on game installs rather than traditional revenue-sharing models. The backlash was swift, with many developers considering alternative engines such as Unreal Engine and Godot. Understanding the gravity of the situation, Bromberg and his team revisited the policy, adjusting it to better support small and mid-sized developers.

Rebuilding Developer Trust

To mend fences, Unity has launched several initiatives, including enhanced support programs, improved documentation, and more predictable pricing structures. Bromberg has also emphasized open communication, ensuring that developers are involved in decision-making processes.

The Future of Unity Under Bromberg

Under Bromberg’s leadership, Unity aims to regain its position as the preferred game engine for developers worldwide. By fostering a more collaborative relationship with its user base, Unity hopes to not only recover from past controversies but also drive future innovations in game development.

As Unity embarks on this new chapter, the industry will be watching closely to see if Bromberg can truly turn the tide and transform Unity into a company that developers trust and support once again.

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